Refund policy

I gladly accept returns, exchanges, and cancellations. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

As a consumer, you are entitled to returning goods within fourteen days without providing any reasons, doing so in text form (such as by letter or e-mail).

You can return any item, it must be in the same condition that you received it and unworn. Upon return, you must enclose the invoice. Without the invoice no return is possible.

The trader must give you a refund within 14 days from receipt of your cancellation, but can delay refunding you if they have not received the goods or evidence that you have returned.

This refund must include any shipping charges you paid when you made your purchase. However, the trader may charge you additional delivery costs if you specifically requested non-standard (express) delivery.

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation: before item has shipped

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)